Customer Service Representative

Are you administratively strong, customer-oriented, and energized by daily contact with customers? Then this Customer Service Representative position is the perfect opportunity for you! You will be working in a dynamic logistics environment where no two days are the same. The position offers a gross monthly salary between €3.000 and €3.450 based on a 40-hour workweek.

• A gross monthly salary up to €3,450 based on a 40-hour workweek;
• A position for 32 to 40 hours per week;
• Working within an international and logistics-driven environment;
• Opportunities for personal and professional development;
• An informal and collegial working atmosphere;
• A varied role with plenty of customer interaction.

As a Customer Service Representative, you will be responsible for maintaining contact with customers via email and telephone. You will accurately process administrative tasks and support various logistical processes within the organization. In this role, you will handle, follow up on, and coordinate customer inquiries, orders, and transport-related administration. You will communicate daily with customers, internal departments, and logistics partners to ensure all processes run smoothly. You are able to respond quickly to changes and questions while maintaining an overview, even during busy periods. You will work in an international environment where almost all communication — both internally and externally — takes place in English. Therefore, excellent command of the English language is a strict requirement. In addition, you will work with multiple systems and administrative processes on a daily basis. Experience with WMS systems and strong Excel skills are important to successfully perform this role.

The organization is a growing and financially stable logistics service provider. They specialize in the storage and transshipment of various goods and act as a supply chain partner within the European market. With offices located worldwide, the company is a major international player within the logistics industry. The organization has an informal company culture with a strong focus on individual responsibility and teamwork.

• Strong administrative skills;
• Experience with computer systems and general computer skills;
• Excellent command of the English language, both spoken and written;
• Affinity with or experience within the logistics sector;
• Accurate and customer-focused working attitude;
• Strong communication skills;
• Knowledge of logistics and administrative processes;
• Experience with WMS systems and Microsoft Excel;
• Proactive mindset and ability to take initiative;
• Flexible attitude and willingness to work outside strict job boundaries;
• Eagerness to learn and adapt quickly.

When you apply through van nes + plaisier, you will have an advantage over other candidates. In addition to forwarding your CV, we create a personal profile and explain to our client why you are the ideal candidate for this position. Furthermore, we actively help you search for a job that truly matches your experience and ambitions.

If you would like to apply for this vacancy, please click the “apply” button. For questions, you can contact Stephanie Roos via sroos@vannesenplaisier.nl or by phone at +31 (0)180 82 08 22. Would you like to know more about our working method or are you curious about other vacancies within the finance & office sectors? Visit our website: www.vannesenplaisier.nl.